dex: A (way) better address book

One of the core goals of dex is to create a dependable and complete source of information about the people in your professional network.

To keep contact information dependable we reach out to your contacts and ask them to confirm or update their contact information to keep it updated.

To make information more “complete”, we encourage you to write regular notes about your contacts, automatically collect email and calendar events related to this contact (more about this feature to come!), and collect relevant content about this person from popular “networking” and news websites.  We try to gather as much relevant information as we can about the person so that they aren’t just a name in a database, but a three-dimensional person based on your relationship with them.

Through dex people will finally transcend the sterile address book view and take on a much more complete, relevant, and useful profile that will help you interact with them in a much more meaningful way.

Why it matters:

1. An undependable or “dirty” contact database won’t be used
2. Strong businesses rely on strong relationships with customers and partners
3. Your knowledge of a person is limited.  By gathering external information, you can learn more about people which can help strengthen your relationships.

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This is a series about killer features and common sense approaches to professional network management (and what used to be called CRM).  If you have any specific things that vex you about CRM or professional networking, please comment and I’ll blog about how we are addressing it through dex.