I just received a promotional offer from Salesforce.com! Signup now and get a free book: Salesforce for dummies (subtitle: A Reference for the “Rest of Us”). I’ve got some ideas! How about making salesforce easier to use. Instead of making users learn how to use Salesforce, how about making salesforce “learn” how to accommodate its Continue Reading

My friend Mike Sullivan from aBetterOffice sent me this video yesterday. For anyone who’s ever worked in large account sales, you’re sure to enjoy it. My favorite part (being in technology) is when the guy asks the chef to show him how to make it so that he can make it “in-house”. Classic. Enjoy.Continue Reading

We’ve been pretty quiet lately on the blog as we’ve been down in the Mercury Grove cave working away at building the new interface and features for Network Hippo. It has been a long process working through all of the usability issues and focusing on core features that will drive a lot of value for Continue Reading

CRM software does not help Small and Medium businesses. For these companies, they need something smarter and more user-friendly.Continue Reading

Dex is changing its name to NetworkHippo.Continue Reading

A new website should cost you about the same amount as a car.Continue Reading

They’re up to it again! Oracle continues to confuse people with their insistence on talking about social CRM while they keep on flogging a decidedly “unsocial” (but very profitable) product. Below is the presentation they prepared to demonstrate their vision and roadmp, but I can highlight the most interesting concepts in just a couple of Continue Reading

In January we were approached by some small and medium business services asking if we would partner with them to provide web marketing services to their clients. These services were great organizations that we would be proud to partner with, so we sealed the deal! It wasn’t until a week later when both partners (unrelated, Continue Reading

Almost everyone I know is on Facebook. Most of the people I work with or have worked with are on Linkedin. And I get weekly emails from a dozen other social networking sites. So it seems to me that a lot of people are actively networking. And still many people I talk to think that Continue Reading