ArchivesAuthor: Scott Annan

We’re days away from launching dex in public beta and the team is very excited. This has been such a great, collaborative journey that we decided the best way to tell people about dex was to go tell people about dex. So we’re packing up our best suits, dressing dex up really nice, and taking Continue Reading

We’re launching a new “corporate” website this week in an effort to improve our branding and customer relationships. Much as we do with our customers, we spent a lot of time thinking about what we wanted to achieve through our corporate site and recognized thatit was important that potential customers get a really good sense Continue Reading

We’ve been spending the last week working on training videos for Dex and I just got this video emailed to me by Andrew Milne for a little inspiration. My favorite part is when he plays the air guitar on the spatula! Brilliant!Continue Reading

CRM Insider has published their top 20 CRM blogs of 2008 and Mercury Rising (this blog) was ranked #12. According to InsideCRM: Who knows if the product MercuryGrove is creating will take the world by storm or if it will even be more than a blip on the CRM radar. Does it even matter? This Continue Reading

In a recent interview with Robert Scoble on Fast Company TV, Tim O’Reilly mentions the need for a “personal CRM” and goes on to describe all of the features in our dex product. Tim rightly points out the need to have the collaborative aspects of social networking (allowing people to update THEIR information in MY Continue Reading

A big thanks to everyone who recommended new names for dex – there are some real gems, and your supportive comments have helped us define a path forward. One great result of this experience has been the opportunity to think A LOT more about naming strategies, which has led us to thinking more about the Continue Reading

After receiving a “Cease and Desist” letter, we’ve decided to crowdsource our name.Continue Reading

Dex rollout is delayed and we receive a “cease and desist” letter for using the name dex.Continue Reading

I’m currently at the web2.0 summit in San Francisco (which has been a fabulous conference), and yesterday I had the opportunity to sit down with Rafe Needleman from webware.com – the web application blog at CNET – and gave him a demo of dex. You can his article about dex here. Rafe’s article got us Continue Reading